Ter 03 Abr 2012, 13:05 por Jorge Rosa

A Hora H



Numa viagem de avião os contactos entre o cliente e os funcionários da companhia aérea resumem-se a breves momentos. É A Hora H de que nos fala Jan Carlzon, na altura presidente da Scandinavian Airlines. O livro apresenta o relato da extraordinária experiência do homem por trás de um modelo inédito de …

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Ter 03 Abr 2012, 13:11 por Jorge Rosa

Delivering Happiness: A Path to Profits, Passion, and Purpose



Zappos CEO Hsieh offers a compelling account of his transformation from callow Harvard student entrepreneur through his years as a dot-com wunderkind to the creator of a formidable brand. Interest might flag as Hsieh, fresh off selling his Internet company …

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Sab 25 Fev 2012, 13:29 por Jorge Rosa

Modern Management: Concepts and Skills



Core concepts, cutting-edge skill training.
Modern Management is a traditionally organized principles of management text that integrates core concepts with cutting-edge skill training—all while keeping the focus on application.


Podes fazer o download do livro aqui:

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Dom 19 Fev 2012, 19:09 por Jorge Rosa

Leading the Virtual Workforce: How Great Leaders Transform Organizations in the 21st Century



Leading the Virtual Workforce

How Great Leaders Transform Organizations in the 21st Century

Praise for Leading the Virtual Workforce

"Strong leadership in the best of times is difficult to achieve, but in today's rapidly changing business …

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Dom 19 Fev 2012, 18:01 por Jorge Rosa

Management & Organisational Behaviour



The essential introduction to management and organisational behaviour over half a million students worldwide have used Management and Organisational Behaviour to help them learn. Written in an engaging style and packed with contemporary references to management research and practice, this book …

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Qua 15 Fev 2012, 14:54 por Jorge Rosa

Growing Your Company's Leaders: How Great Organizations Use Succession Management to Sustain Competitive Advantage



Within the next few years, ""baby boomer"" leaders and managers will be retiring in huge numbers. From the executive suite on down, the challenge to put the right person in place for every job is becoming acute. The …

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Qua 15 Fev 2012, 14:26 por Jorge Rosa

Decision Management Systems: A Practical Guide to Using Business Rules and Predictive Analytics



"A very rich book sprinkled with real-life examples as well as battle-tested advice.”
—Pierre Haren, VP ILOG, IBM

"James does a thorough job of explaining Decision Management Systems as enablers
of a formidable business …

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Qua 15 Fev 2012, 14:00 por Jorge Rosa

It's Your Biz: The Complete Guide to Becoming Your Own Boss



A New York Times, Wall Street Journal, and USA Today bestseller! Millions of employees parked in cubicles dream about starting their own businesses. And in today's economy, countless unemployed professionals are becoming entrepreneurs out of necessity. They may have good skills and …

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Ter 14 Fev 2012, 23:13 por Jorge Rosa

Management Accounting: Information for Decision-Making and Strategy Execution



An approach to management accounting from the perspective of a business manager.

Management Accounting: Information for Decision-Making and Strategy Execution explains how business managers can estimate and manage the cost and profitability of their products and …

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Ter 14 Fev 2012, 14:35 por Jorge Rosa

Psicologia Aplicada à Administração de Empresas



Este livro trata dos aspectos mais relevantes e atuais do comportamento humano nas organizações. Parte da concepção de que as questões com que se defrontam os administradores têm, na maioria das vezes, um nítido conteúdo humano, muito mais do que simples decorrência de problemas …

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Seg 13 Fev 2012, 21:13 por Jorge Rosa

Small Business Management: Entrepreneurship and Beyond



Small Business Management provides a balanced introduction to both entrepreneurship and small business management with a focus on achieving and maintaining a sustainable competitive advantage as a small organization. Current issues including global opportunities, service, …

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Seg 13 Fev 2012, 21:08 por Jorge Rosa

Management Eleventh (11th) Edition



Management, 11/e takes a practical, student-oriented approach toward teaching management with an emphasis on current topics, including issues of diversity, ethics, and technology. The student-friendly content features references to pop culture and cites current publications of interest to students. In …

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Seg 13 Fev 2012, 21:00 por Jorge Rosa

Management Mistakes and Successes



Hartley’s casebook is rich in content with easy to read case studies that are well suited for business professionals. They’ll learn every key aspect of management, from performance and crisises; to mergers and acquisitions. The tenth edition presents more new case studies to illustrate management …

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